Privacy

ChatTeam Pty Limited (“CHATTEAM”) provides a range of chatbot solutions and services (“Services”). CHATTEAM operates and manages the website chatteam.co (the “Website”). CHATTEAM is committed to ensuring that we comply with our obligations under law with respect to your privacy. This Privacy Policy sets out the way we deal with and manage the personal information you provide to us to enable us to manage your relationship with CHATTEAM.

Why do we collect personal information?

CHATTEAM only collects personal information from you if that information is reasonably necessary for or related to, one or more of CHATTEAM’s functions and activities. For example, if you are a client, we collect your personal information to enable us to provide you with the capability and services you are seeking to manage your own business.

What personal information do we collect?

If CHATTEAM is providing the Services to your business, the types of personal information that we may collect will include details of your name, date of birth, street address, email address, telephone number that we may direct your calls to and a cell phone number that we can send notification messages to and credit card and bank account details.

CHATTEAM may also collect and store your client username information and password when you register and subscribe on the Website.

If you contact a business which is using our Services, we may collect your contact details, including your name, telephone number and/or email address on behalf of that business. When you apply for employment or a contracting opportunity with us, we also collect other details such as your educational and employment history, as well as referee details. If you accept an offer of employment, we will collect your Tax File Number and details of your superannuation fund.

From time to time, you may be able to visit the Website anonymously or deal with us anonymously or by pseudonym. However, as we require certain personal information such as your name, current e-mail address and postcode to be able to provide you with our Services, if you do not provide us with certain personal information, we may not be able to provide you with access to those Services.

How do we collect personal information?

We will only collect personal information which you have voluntarily provided to us, or consented to us collecting. We will only collect your personal information from third parties if it is unreasonable or impracticable to collect that personal information from you directly. If and when we do collect personal information from third parties, we will take reasonable steps to inform you.

Acceptance of our Privacy Policy

By submitting your personal information to us and by using the Website you confirm your acceptance of the terms of this Privacy Policy and consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide us with your personal information.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time by posting changes on this Privacy page. Your continued use of the Website after these changes take effect will constitute your acceptance of the changes.

Contacting Us

If you have any further questions regarding this Privacy Policy, you may contact us using the information below.
Email: privacy@chatteam.co
Last Updated: 2 January 2025